Medi-Cal & CenCal Shuttle
Ride-On is approved by the State of California to provide Medi-Cal and CenCal transportation for individuals who cannot use public transportation to get to their medical appointments. For approved Medi-Cal riders, we provide transportation to medical appointments at no cost. Ride-On bills the State of California for the cost of this service.
Medi-Cal and CenCal participants read the Guidelines Below and Click on the Button to Enroll in Medi-Cal Transportation Program. Please note that by clicking the button, you have acknowledged the guidelines.
RIDE-ON TRANSPORTATION MEDI-CAL GUIDELINES
Advance bookings are necessary. We recommend that the passengers call in their ride requests at least 3-4 business days in advance. We ask 24 hours notice for cancellations.
Ride-On will fax over the Non-Emergency Prescription Form to the doctor provided within 24 hours. Please call our office at (805) 541-8747, within 2-3 business days to check the status of your prescription. Once the prescription is returned, Ride-On can commence transportation requests.
*Please note that as much as we try to accomodate each rider, times may not be requested.*
Medi-Cal (CenCal) will cover the transportation costs to approved medical facilities/offices.
All trips must be round trip transport between a medical facility or office and the member's residence, or transportation between facilities. One way trips are approved only when being transported to/from a hospital or skilled nursing facility.
Non-Covered Services - Transportation to and from the following medical facilities/offices
Any Substance Abuse Related Services
Late Cancels and No Shows
If a member notifies Ride-On Transportation at the time of pick-up that transportation is no longer needed or is not present at his/her pre-determined pick-up time on a minimum of three occasions, we may choose to suspend transport for one month. At this time we will notify CenCal Health member services of the incidents.
We may also determine to suspend transportation for one month due to excessive cancels.
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You Can Now Request a Ride Online!
Our fast and easy online fillable form will allow you to request a ride online. Click here to
Request a Ride from Ride-On Transportation
We will call you back after receiving the ride request to ensure that your details are correct and again before your ride date to confirm the ride.
Ride-On is Proud to Continue Providing Transportation Services in SLO County for Over 20 Years!
Established, Proven, Safe, Comfortable, & Reliable
Call us for more information at (805) 541-8747